(a) whether incidents of stampede and fire in the premises of Delhi Metro Stations have
been reported during the current year;
(b) if so, the details of such incidents, location-wise;
(c) the number of persons killed and injured in such incidents;
(d) the arrangements made by the Government for the safe passage of passengers in the event
of such incidents; and
(e) the preventive measures taken by the Government to check recurrence of such incidents?
THE MINISTER OF STATE IN THE MINISTRY OF URBAN DEVELOPMENT(SHRI SAUGATA ROY)
(a): No, Madam.
(b) & (c): Do not arise.
(d): Delhi Metro Rail Corporation (DMRC) Ltd. has reported that adequate arrangements have
been made for the safe passage of passengers in the event of such incidents.Detailed
evacuation and disaster management plans are available with DMRC for immediate implementation
in case of any eventuality.
(e) The preventive measures taken by DMRC to check occurrence of such incidents are as
follows :-
(i) Delhi Metro premises are strictly no smoking zones and carriage of inflammable material
is strictly prohibited.
(ii) Fire retardant materials are used in trains as well as station premises.
(iii) Sophisticated Fire Alarm System is used to provide early warning.
(iv) Passenger flow is continuously monitored and managed to prevent overcrowding at any
place at all times.
(v) Orders have been placed for procurement of 628 more coaches to cater to increased
traffic requirement.
(vi) Adequate number of Customer Facilitation Agents have been deployed to assist passengers
in boarding and alighting.
(vii) There is Standard Operating Procedure (SOP) regarding crowd management for station
staff. Regular refresher training is conducted for fire fighting and disaster management.