MINISTER OF STATE IN THE MINISTRY OF RAILWAYS
(SHRI K.H. MUNIYAPPA)
(a) & (b): No such complaint has been received by Centre for Railway
Information System (CRIS), which maintains the computerized Passenger
Reservation System (PRS) of Indian Railways.
With a view to cater to different segments of passengers, the
reserved accommodation in trains has been distributed under various heads
e.g. General, Senior Citizens, Ladies, Physically Handicapped, Foreign
Tourist, Defence Department, etc. It is possible that at any point of
time, a passenger booking reserved ticket in General quota may get
a waiting list ticket between two stations for a particular train and
date, whereas any other eligible passenger booking berths/seats against
any specific quota may get confirmed berths/seats for that specific
schedule.
Cancellation of confirmed accommodation first updates the status of
Reservation Against Cancellation (RAC)/Waiting List passengers and
thereafter the accommodation, if any, becomes available for booking
on first come first served basis. Hence, it is possible that a passenger
booking reserved ticket in a specific train and class on a particular
date may get a waiting list ticket but later on, that passenger or some
other passenger may get confirmed accommodation for the same schedule
in case of cancellation of confirmed accommodation.
(c) Does not arise.
