Question : India Post Payments Bank

(a) whether India Post Payments Bank (IPPE) has crossed five crore customer mark in three years to become the fastest growing digital payments bank in the country and if so, the details thereof and breakup with respect to urban and rural areas;

(b) whether the Government proposes to focus particularly on rural women and youths in the country to bring them under the umbrella of IPPB;

(c) if so, the details thereof and the steps taken in this regard;

(d) whether the Government proposes to increase or extend its base by providing door to door service to citizens living in far flung and interior parts of the country to build financial awareness among its citizens;

(e) if so, the details thereof and the steps taken in this regard; and

(f) the other steps being taken by the Government to bring the digital literacy to the grass root level?

MINISTER OF STATE FOR COMMUNICATIONS
(SHRI DEVUSINH CHAUHAN)

(a) India Post Payments Bank (IPPB) has opened more than 5 Crore accounts since its launch on 01st September 2018, out of which 77% of account are opened in Rural areas. State-UT wise breakup of IPPB accounts with respect to urban and rural areas is attached at Annexure-I.
(b) Yes Sir.

(c) Of more than 5 Crore IPPB account holders, 48% are women customers with around Rs.1000 Crore of deposit. Nearly 40 lakh women customers received Direct Benefit Transfer (DBT) into their accounts valued at Rs. 2500 Crore. More than 7.8 lakh accounts have been opened for school students. Almost 30% of these students use Mobile Banking app of IPPB for performing transactions.

(d) Yes Sir.

(e) India Post Payments Bank (IPPB) has enabled 1.36 lakh Post Offices to provide banking services and has equipped nearly 1.89 lakh Postmen and Gramin Dak Sevaks with a smartphone and biometric device to provide doorstep banking services in the remote parts of the country. More than 75% of the customers of IPPB are in rural areas. The Postmen and Gramin Dak Sevaks help build financial awareness among the citizens by providing doorstep banking services. Details of the services being provided by IPPB is attached at Annexure-II.

(f) India Post Payments Bank equipped more than 1.89 lakh postmen and Gramin Dak Sevaks with a smartphone and biometric device enabling them to provide banking and financial services at the last mile. IPPB has also conducted more than 10,000 financial literacy camps, imparting financial literacy to more than 4.5 lakh beneficiaries on banking and financial services and use of digital medium for performing banking transaction through the Postmen/GDS or through the IPPB Mobile application.