Question : Seeding of Universal Account Numbers

(a) the total number of members of Employees Provident Fund Organisation (EPFO) in the country;
(b) whether KYCs of more than 50 per cent of the EPF Members have not been seeded with their Universal Account Numbers (UANs) so far;
(c) if so, the details thereof and the reasons for the same;
(d) whether the Government has directed all establishments covered under EPFO to get 100 per cent KYC seeded with UANs of the PF members;
(e) if so, the details thereof and the response thereto; and
(f) the steps taken/being taken by the Government to provide speedy, convenient and dependable services by EPFO to their members?

MINISTER OF STATE (IC) FOR LABOUR AND EMPLOYMENT
(SHRI SANTOSH KUMAR GANGWAR)

(a): The number of member accounts of Employees’ Provident Fund Organisation (EPFO) in the country is at Annex.
(b) & (c): Till date, 14.41 crore Universal Account Number (UAN) have been allotted and 5.5 crore UAN have been seeded with Aadhaar so that members can be provided efficient online services. Many of the members’ accounts are dormant accounts where the account holder has not either contacted or could be approached.
Contd..2/-

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(d) & (e): Yes, Madam. EPFO has circulated letters dated 22.06.2015 and 29.11.2018 for Know Your Customer (KYC) seeding with UANs.
(f): To provide speedy, convenient and dependable services by EPFO to their members many steps are taken. Some of the important steps are providing Online facility of claims, pass book viewing facility, SMS facililty, online complaints facility and removing certification from the employer and introducing self-certification for part withdrawal.
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