(a) whether the Railways have launched a pilot project named ‘Mushkil Aasaan’ in which mobile vans will be stationed at several important inter-section and shopping malls in and around Kolkata and Delhi.
(b) if so, the broad objectives of such project and whether the project has proved successful;
(c) if so, whether the railways propose to introduce the project in more cities in near future; and
(d) if so, the details thereof?
MINISTER OF STATE IN THE MINISTRY OF RAILWAYS (SHRI K. H. MUNIYAPPA)
(a): Yes Madam. The project envisages the concept of mobile ticketing vans at
various cities/locations. One each has been introduced in Delhi and Kolkata.
(b): The purpose of the scheme is to bring the ticketing service near the door
step of the public in areas where such service does not exist in the vicinity.
Further expansion is planned.
(c) & (d): It has already been announced in the Railway Budget presented in July
2009 that the facility would be provided at 50 locations. The facility is planned to
be expanded by inducting e-ticket based mobile vans for issuing reservation tickets
in government medical college hospitals, High courts, Districts Courts, university
campuses, IT hubs, IITs and IIMs.