(a) whether the Government has taken cognizance that many private and Government hospitals are denying treatment to the Ayushman card holders under Ayushman Bharat Yojana in Chhattisgarh; and
(b) if so, the reasons therefor along with the district-wise number of people benefitted under the said scheme in Chhattisgarh?
THE MINISTER OF STATE IN THE MINISTRY OF HEALTH AND
FAMILY WELFARE
(DR. BHARATI PRAVIN PAWAR)
(a) & (b): As per the terms and conditions of empanelment, hospitals cannot deny treatment to genuine beneficiaries of the scheme. In case of denial of treatment by the empanelled hospital, beneficiaries can lodge grievances on the designated web-based portal or mobile-based application of Central Grievance Redressal Management System (CGRMS). Alternatively, beneficiaries can reach out to NHA’s National Call Centre through 24x7 helpline 14555 and register their grievances. Such grievances are resolved in an efficient, transparent and time-bound manner through a publicly accessible IT platform.
Details of district-wise number of authorized hospital admissions under the scheme in Chhattisgarh are at Annexure.
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