THE MINISTER OF STATE IN MINISTRY OF FINANCE
(SHRI SHIV PRATAP SHUKLA)
a) Yes, Madam. The Income Tax Department has launched an online chat services on 10.07.2017 for tax payers in the Tax Payer Services module on the national website of Income Tax Department www.incometaxindia.gov.in. The module is also accessible through a mobile application “AayakarSetu” which is available on Android phones. The “online chat services” is a part of that module. The details of the online chat services are given hereunder:-
i. It can be accessed at TPS module available at www.incometaxindia.gov.in&theough mobile app “AayakarSetu”.
ii. The facility is available on all working days from Monday to Friday between 10AM to 6PM.
iii. The queries that can be addressed through live chat relates to the following:-
? National website of Income Tax Department at www.incometaxindia.gov.in.
? Income Tax e-filing portal www.incometaxindiaefiling.gov.in.
? Traces website www.tdscpc.gov.in.
? Latest happenings related to Income Tax.
? Tax Payer Services provided by the Income Tax Department.
? Other procedural and compliance related queries like how to pay tax, how to file Return of Income etc.
The move is aimed at facilitating the taxpayer in resolving their queries. The dedicated customer support executive who is an expert in tax related matters helps the users who opt for resolution of their queries online.
b) The number of people who have availed this service from 10th July, 2017 to 31st December, 2017 are 8424.
c) The number of Individual Taxpayers filing income-tax return, slab-wise along with the amount of revenue received during the last three years is as per Annexure.
d) & e) Yes, Madam. The government has taken important steps to bring more people to file their income tax return so that menace of black money could be reduced.
Towards this end, Government has implemented Non-Filers Monitoring System (NMS), which prioritizes action on Non-Filers with potential tax liabilities. The IT dept carries out ‘data analytics’ to identify Non-Filers about whom specific information is available through various sources such as Annual Information Return (AIR) (High Value Financial Transactions information report), Centralized Information Branch (CIB),TDS/TCS Statements etc.
Through ‘Operation Clean Money’ project, e-verification of large cash deposits made between 9th November, 2016 to 31th December, 2016 is being carried out.
New provisions have been introduced in Income-tax Act, 1961(‘Act’) through which filing of return has been mandated for certain categories of people, new reporting obligation has been introduced for collection of third party information & TDS obligation has been expanded to include new types of payments.
One-page return for ITR-1 (SAHAJ) for individual taxpayers having non-business income up to Rs.50 lakh has been introduced which has made it convenient for small taxpayers to file income tax returns.
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