(a) whether the Government proposes to change the consumer legislation to make them
more stringent;
(b) if so, the details thereof;
(c) the total number of cases of exploitation of consumers registered during the last
three years, State-wise; and
(d) the total number of people held guilty in the said cases?
THE MINISTER OF STATE IN THE MINISTRY OF AGRICULTURE AND THE MINISTER OF STATE IN THE
MINISTRY OF CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION(SHRI TASLIMUDDIN)
(a) & (b): Yes Sir. There are proposals to amend the provisions of the Consumer Protection
Act, 1986 to make them more stringent by strengthening the penalty provisions and the powers
of the Consumer Fora, among other things.
(c) & (d): As informed by the National Consumer Disputes Redressal Commission
(NCDRC), cases of exploitation of consumers & number of people held guilty as such is
not maintained, however, in all cases where the merits so warranted, appropriate relief is
granted by the Consumer Fora. State-wise details of cases filed and disposed off by the
Consumer Fora during the last 3 years as per information furnished by the NCDRC, are
given at Annexures I & II.