Question : FLEECING BY AUTO RICKSHAW DRIVERS



(a) whether cases of fleecing and overcharging by cab and auto rickshaw drivers have been reported at the Indira Gandhi International Airport;

(b) if so, the details thereof and the number of cab and auto-rickshaw drivers arrested and number of FIRs lodged against them during each of the last three years and the current year; and

(c) the steps taken by the Government to ensure the safety and security of passengers at the IGI Airport?

Answer given by the minister



MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS (SHRI MULLAPPALLY RAMACHANDRAN)

(a) & (b): Yes, Madam. Some cases of refusal and overcharging by TSRs and taxis at IGI Airport have been reported to Delhi Police. The details of prosecution by Delhi Police against TSRs/Cabs for overcharging and refusal, TSRs/Cabs challaned, FIRs lodged against cab and auto rickshaw drivers and the drivers arrested for various crimes during the last three years and the current year i.e. 2008, 2009, 2010 and 2011 (upto 15.11.2011) are given below:

Year	Refusal	overcharging	TSR	Cab	Total	TSR	Cab	Total
2008 02 01 03 - 01 01 2009 07 06 13 34 04 38 2010 12 10 22 08 08 16 2011 01 01 02 01 08 09

(upto 15.11.2011)

year Total Challans issued Number of FIRs Persons arrested TSR CAB 2008 1188 2773 02 04 2009 3679 2935 02 02 2010 4072 3562 05 10 2011 (upto 15.11.2011) 210 4846 08 08

(c): The steps taken by Delhi Police to ensure the safety and security of passengers at the IGI Airport are as follows:


1. Police personnel has been deployed-round the clock-at arrival and departure terminals to deter the cab drivers from fleecing and overcharging.

2. The Delhi Police has opened pre-paid Taxi booths at the Airport to serve the commuters.

3. Public can lodge complaints against the erring Cab drivers on “Traffic Helpline” at telephone number 25844444 and 1095- round the clock.

4. Delhi Police has launched the Short Message Service on 56767 for lodging complaints against Cab/Auto Rickshaw drivers in respect of refusal, overcharging, misbehaviour or harassment.

5. The aggrieved persons can file complaints on the Facebook page of Delhi Traffic Police.

6. Surprise checking of TSRs and Cabs is undertaken from time to time to detect such violation.