the number of mail/ express trains in which better facilities have been provided / proposed to be provided for passengers during the current financial year and the train-wise details thereof?
the number of mail/ express trains in which better facilities have been provided / proposed to be provided for passengers during the current financial year and the train-wise details thereof?
MINISTER OF STATE IN THE MINISTRY OF RAILWAYS
(SHRI RAJEN GOHAIN)
(i) In order to improve the condition of coaches running in Mail / Express trains, upgradation of 140 rakes of Mail / Express trains has been taken up under Project Utkrisht for improvement in patronized train services. On Board cleanliness, coach interiors, toilets, exterior etc. in train coaches are expected to improve under Project Utkrisht. The coaches will also be painted with a new vibrant colour scheme.
The work is underway on Zonal Railways and has so far been completed on 14 rakes. The tentative list of the identified trains is at Appendix-I (This list may undergo a change).
In addition to this, sanction of 500 more rakes has also been taken under Supplementary Demands for Grants 2018-19 and execution shall be taken up during 2019-20.
(ii) Under Project Swarn, 14 Rajdhani and 15 Shatabdi train services (41 rakes) have been upgraded across multiple dimensions, which include coach interiors, toilets, onboard cleanliness, staff behaviour, linen, etc. The list of trains that have been upgraded under Project Swarn is at Appendix-II.
(iii) Various new premium services like Humsafar, Tejas, Antyodaya, Utkrisht Double Decker Air-conditioned Yatri (UDAY), Mahamana, Gatimaan Express which have improved coach interiors / exteriors and better facilities for passengers, have also been introduced in service. The list of these trains that have been introduced in 2018-19 is at Appendix-III.
(iv) In addition to regular cleaning of coaches of trains at both ends, including mechanized cleaning, On Board Housekeeping Service (OBHS) has been provided in more than 1,050 pairs of trains including Rajdhani, Shatabdi and other important long distance Mail/Express trains for cleaning of coach toilets, doorways, aisles and passenger compartments during the run of the trains.
In ‘Clean My Coach’ scheme, for any cleaning requirement in the coach in trains having OBHS service, passenger can send a message through mobile (SMS) on a specified mobile number.
Increasing the scope of ‘Clean My Coach’ scheme, ‘Coach Mitra’ facility has been introduced in about 1000 pairs of OBHS trains. ‘Coach Mitra’ is a single window interface to register coach related requirements of passengers such as cleaning, disinfection, linen, train lighting, air conditioning and watering of coaches.
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