MINISTER OF STATE FOR LABOUR AND EMPLOYMENT (SHRI MUNI LALL)
(a) : In the last three years, registration certificates for
providing employment in foreign countries were given to 356
agencies including 96 in Maharashtra and 79 in Delhi.
(b) to (d) : Sporadic complaints relating to charging of service
charges in excess of amount provided for under the rules,
collection of money from the intending emigrants but not actually
sending them for overseas employment, sending some of the workers
to other countries against non-existent jobs and, in some cases,
changing the terms and conditions of employment of the workers on
their reaching the alien land were received against the recruiting
agents/foreign employers.
As and when such complaints are received, the Indian
Missions are requested to take up the matter with the foreign
employers and to arrange for the redressal of the grievances of the
workers. In many cases, such problems are solved. Simultaneously,
the registered Recruiting Agents who had made recruitment of such
workers for placement with the foreign employers are also directed
to get in touch with their sponsors for settlement of the
grievances of the workers. In the event of failure of these agents
to comply with the directions of the Protector General of
Emigrants/Registering Authority, action is taken for
suspension/cancellation of Registration certificates and
forefeiture of the bank guarantee.