Question : Grievance Portal in Railways

(a) whether the Government is going to launch any such portal for the railway personnel through which they can make complaints regarding shortcomings in the railways without revealing their identity;

(b) if so, the details thereof; and

(c) the number and details of the complaints received by the Government through such portal in the States of Madhya Pradesh and Bihar?

Answer given by the minister

MINISTER OF STATE IN THE MINISTRY OF RAILWAYS

(SHRI RAJEN GOHAIN)

(a) to (c): A Statement is laid on the Table of the House.

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