(a) whether the petroleum companies propose to book orders of its customers through Internet in view of the ongoing utility of Internet and to meet the increasing competition in the commercial sector ;
(b) if so, the details thereof ; and
(
(c) the time by which a final decision is likely to be taken in this regard ?
THE MINISTER OF STATE IN THE MINISTRY OF PETROLEUM AND NATURAL GAS
(SHRI SANTOSH KUMAR GANGWAR)
(a) to ( c ) : At present, a refill can be booked through telephone call, post-card to distributor, booking slip through refill booking box or personal visit to the showroom. Efforts are on to introduce progressively automated and interactive systems for booking refill which inter-alia include pager system, interactive voice response system (IVRS), Internet etc. for different markets.