Question : FACILITIES FOR DIFFERENTLY ABLED FLIERS



(a) whether the Directorate General of Civil Aviation (DGCA) has directed all the airlines and airports in the country to provide required facilities and assistance to meet the needs of differently-abled fliers;

(b) if so, the details thereof;

(c) whether DGCA has issued any Mandatory guidelines in this regard; and

(d) if so, the details thereof?

Answer given by the minister


Minister of State in the Ministry of CIVIL AVIATION (Shri G.M. Siddeshwara)

(a): Yes, Madam.

(b) to (d): Directorate General of Civil Aviation (DGCA) has issued Civil Aviation Requirement Section - 3, Air Transport, Series M, Part I on `Carriage by air persons with disability and/or Persons with reduced mobility` ( Annexure-I) and Air Transport Circular No. 01 of 2014 on `Facilities/Courtesies to esteemed travelling public at airports` ( Annexure-II). The regulation issued by DGCA is mandatory for compliance by airport operator and airlines.

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