(a) whether the consumers get poor quality of goods and services despite paying the full cost for the same;
(b) if so, whether any mechanism is in place to monitor the quality control process;
(c) if so, the details of the consumer goods examined during the last three years, year-WIse;
(d) whether the companies are required to undergo quality test for their products before circulating the same; and
(e) if so, the steps taken by the Government to check the circulation of poor quality goods?
THE MINISTER OF STATE IN THE MINISTRY OF AGRICULTURE AND THE MINISTER OF STATE IN THE MINISTRY OF CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION (SHRI TASLIMUDDIN)
(a) & (b): Under the BIS Act 1986, licences are granted to manufacturers for the use of BIS Standard Mark (ISI Mark). Licences are granted by BIS after verifying that the manufacturer has the requisite plant and machinery, equipment for tests and qualified technical persons and that the quality of the product confirms to the relevant Indian Standard. This is checked through Preliminary factory evaluation by qualified technical officers of BIS and testing of samples in BIS laboratories or BIS approved laboratories.
After grant of licence, BIS ensures that the quality of goods being produced under the BIS Certification Scheme consistently conforms to the requirements of the relevant Indian Standards on continuous basis through the Scheme of Testing and Inspection and Surveillance Inspection.
(c) : The number of samples drawn for testing in BIS laboratories or BIS
Approved laboratories during the last three years is as under :
Market Samples Factory Samples
2001-2002 11802 21696 2002-2003 11364 18983 2003-2004 14824 18604