THE MINISTER OF STATE IN THE MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY
(SHRI GURUDAS KAMAT)
(a) & (b) As on 31.01.2010, there are 150.22 million Wireless in Local Loop (WLL) telephone
connections in the country which are about 25.81 % of the total telephone connections. The
license area-wise number of WLL telephone connections in the country and their percentage
share in total telephone connections in the country are given in the Annexure.
(c) Telecom Regulatory Authority of India (TRAI) has been monitoring the performance of
Cellular Mobile Service against the benchmarks given for the various parameters laid in Quality
of Service Regulations through quarterly Performance Monitoring Reports. In addition, Point of
Interconnection (POI) congestion is being monitored on monthly basis. TRAI has been following
up with the Service Providers for addressing deficiencies in meeting the Quality of Service
benchmarks. A customer satisfaction survey is also conducted through an independent agency
and results were widely published for public/Stakeholders knowledge.
WLL service provided by Bharat Sanchar Nigam Limited (BSNL) is working satisfactorily and is,
in general, meeting the Quality of Service (QoS) parameters prescribed by TRAI (Telecom
Regulatory Authority of India). Following are the steps taken by BSNL to improve the quality
of WLL telephone services:
1. The latest Mobile Switching Centre (MSC) based technology is being used extensively in
the country.
2. BSNL is augmenting its WLL network progressively so as to enhance coverage, capacity
and to further improve the quality of service. BSNL is optimizing its network continuously
for its performance.
3. The Quality of service parameters are being monitored regularly for necessary corrective
actions, wherever required.
In addition to above, the below noted steps are being taken by the BSNL in its Rajasthan
telecom circle to improve the quality of WLL telephone services:
# Optimizing the coverage of WLL BTSs.
# In order to reduce interruptions occurred due to media failure, more Ring Connectivity
of Optical Fiber Cable (OFC) media are being provided to WLL BTSs.
# Close monitoring is being done on daily basis for faulty BTSs.