Question : Punctuality of Trains

(a) whether there is any provision to compensate passengers in case of late running of trains and if so, the details thereof;

(b) the name of States/Zones in the country particularly in northern India where automatic signal system is being installed with a view to ensuring smooth and timely running of trains;

(c) whether the Railways does not provide any information to passengers regarding delay of trains despite having their mobile numbers and this results into 6 to 10 hours of waiting time by the passengers at stations; and

(d) if so, the reasons therefor and the steps being taken to inform each passenger about late running of trains?

Answer given by the minister

MINISTER OF STATE IN THE MINISTRY OF RAILWAYS

(SHRI RAJEN GOHAIN)


(a) to (d): A Statement is laid on the Table of the House.

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