(a) the percentage share of Postal Life Insurance and Rural Postal Life Insurance Schemes
being run by the Postal Department in the Insurance Sector;
(b) the steps being taken by the Postal Department to increase the said share;
(c) whether the Government is considering to formulate a long-term action plan for the
Life Insurance business by the Postal Department; and
(d) if so, the details thereof?
THE MINISTER OF STATE IN THE MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY
(SHRI SACHIN PILOT)
(a) The percentage share of Postal Life Insurance and Rural Postal Life Insurance
Schemes being run by the Postal Department in the Insurance Sector (individual insurance)
is 4.6% on the basis of sum Assured and 5.7% on the basis of number of policies in 2009-10.
(b) Decision has been taken to allow all Group ‘C’, Group ‘D’ and Gramin Dak Sewak
employees of the Department of Posts to become agents of Postal Life and Rural Postal
Life Insurance. They are being allotted agent code through computerized system. Drive
has been launched to engage as many direct agents as possible in all the districts. Wide
publicity is given to various schemes of Postal Life Insurance & Rural Postal Life Insurance
in after sales service. A toll free number has been provided to facilitate the customers to
know Postal Life Insurance & Rural Postal Life Insurance schemes. Sanction of claims has
been decentralized to the Division level which in many cases are coterminus with a Revenue
District.
(c) Yes.
(d) All Circles have been directed to engage the direct agents. Publicity is being done to
disseminate information on Postal Life Insurance & Rural Postal Life Insurance. Long term
plan has been made to train the agents at different levels. Further, introduction of new
schemes is also being formulated.