MINISTER OF STATE IN THE MINISTRY OF RURAL DEVELOPMENT (SHRI PRADEEP JAIN `ADITYA`)
(a)&(b): The Ministry of Rural Development had advised all the States to set up a complaint
cell in accordance with the instructions contained in the Standard Operating Procedure(SOP)
for redressal of complaints. Accordingly, a complaint cell under the charge of Secretary, Rural
Development, Government of Madhya Pradesh has been set up in the State by the State
Government. The cell consists of a nodal officer of Joint Commissioner level and is assisted
by required staff.
(c): The complaints received in this Ministry relate to irregularities in the implementation of
Mahatma Gandhi NREGA, irregularities in selection of beneficiaries of other Schemes, delay
in completion of projects, financial irregularities, etc.
(d): The Centrally Sponsored Schemes are implemented by the State Governments. Action is
taken by the Ministry of Rural Development, as provided in the SOP, and National Level
Monitors (NLMs) are deputed to enquire into complaints regarding gross violations in
implementation of the Schemes of the Ministry. The reports of NLMs are referred to the
concerned State Government/UT administration for taking appropriate action.