Minister of State in the Ministry of Personnel, Public Grievances and Pensions and Minister of State in the Prime Ministerâs
Office. (SHRI V. NARAYANASAMY)
(a) to (c): Complaints received in the Central Vigilance Commission (CVC) are dealt according to its Complaint Handling
Policy. After receipt of the complaints in the Commission, the same are scrutinized and where specific and verifiable
allegations of vigilance nature are noticed by the Commission, the complaints are forwarded to the appropriate agency i.e.
Chief Vigilance Officer (CVO) of the organization or Central Bureau of Investigation (CBI) to conduct investigation into
the matter and report to the Commission expeditiously. Time limit of 3 months has been provided to the CVOs for
submission of investigation report to the Commission.
As per information provided by the CVC, details of number of complaints received in the Commission and number of general
complaints sent for investigation and report to the various organizations concerned for the last 3 years i.e. 2009,
2010 & 2011 are as under:-
Year No. of complaints received No. of complaints sent including brought forward for Investigation Report from previous year
2009 14348 1714
2010 16689 945
2011 17407 1023
As on 31.12.2011, a total of 1406 complaints were pending for over three months for submission of investigation
reports with various Ministries/Departments/Organisations.
As per available information with the CBI, it has registered 1332 complaints for verification, which were received
from various departments during last three years i.e. 2009, 2010, 2011 and 2012 (up to 31.7.2012). Out of these, 1233
complaints have been disposed off and 89 complaints are pending for verification as on 31.7.2012.
In CBI, the verification of the complaints is secretly done by the officers of the rank of Sub-Inspector to
Additional Superintendent of Police. A time limit of 3 months has been prescribed for completion of secret verification.
In complicated matters, time of four months may be taken with prior permission of the DIG concerned.
To ensure proper monitoring, the DIGs are required to review all pending complaints every month and send a report
to the Head Office with their comments on the complaints pending verification for more than three months.
Accordingly, all efforts are made to dispose of the complaints within the prescribed time limit. However, in some
complicated matters, when the verification exceeds the prescribed time limit the matter is monitored by the supervisory
officers.