(a) whether a telephone helpline for older persons has been started in Delhi,
Ahmedabad and Bhuj;
(b) if so, the details thereof and the response thereon from the older persons;
(c) whether the scheme is being extended to other cities also;
(d) if so, the details thereof; and
(e) if not, the reasons therefore?
THE MINISTER OF STATE IN THE MINISTRY OF SOCIAL JUSTICE & EMPOWERMENT (DR. SANJAY PASWAN)
(a) Yes, Sir.
(b) One helpline in Delhi had started during the year 1999-2000. Two Helplines in
Ahmedabad and Bhuj had started during the year 2000-01. Upto 31.1.2003 about
71,257 calls were made. Further the response received from Older Persons upto
31-1-2003 are 24,328 calls/visits, 20,202 numbers of information/guidance
provided, 6424 forms were collected and 2672 forms/bio-datas were submitted.
(c) At present the scheme is not extended to other cities.
(d) Does not arise.
(e) No further request has been received.