(a) whether the Railways propose to have special reservation counters for Sr. Citizens, Women and
physically handicapped persons; and
(b) if so, the State-wise details of reservation counters/stations where such facilities are likely to be provided?
MINISTER OF STATE IN THE MINISTRY OF RAILWAYS (SHRI R.VELU)
(a) & (b) : Separate counters are earmarked at various Passenger Reservation System(PRS)
centres for dealing with the reservation requisitions received from Physically handicapped
persons, Senior Citizens, Former Members of Parliament, Members of Legislative Assembly (MLAs),
accredited journalists and freedom fighters, if the average demand per shift is not less than
120 tickets. In case there is no justification for earmarking of an exclusive counter for
any of these categories of persons including Senior Citizens, Women and physically handicapped
persons, one or two counters depending upon the total demand are earmarked for dealing with
the reservation requests for all these categories of persons. It is a continuous process,
which depends upon the demand pattern and availability of counters.