Question : General Service Centres

Will the Minister of ELECTRONICS & INFORMATION TECHNOLOGY be pleased to state:

(a) whether the Government has established General Service Centres to provide more effective services to citizens and if so, the details thereof and if not, the reasons therefor;
(b) whether any such service centre has been established in Maharashtra; if so, the district-wise details thereof and if not, the reasons therefor;
(c) whether the number of service centres in the State of Maharashtra and Uttar Pradesh are less in number as compared to other States in the country; if so, the details and the reasons thereof; and
(d) the details of the effective steps taken by the Government to increase the number of General Service Centres in the State of Maharashtra to provide more effective services to its citizens?

Answer given by the minister

): Ministry of Electronics and Information Technology (MeitY) has implemented the network of Common Services Centres (CSC) under the Digital India Programme. The CSC scheme envisages setting up of at-least one CSC in each of 2.50 lakh Gram Panchayats (GPs) across the country, for delivery of various Government-to-Citizen (G2C) and other citizen-centric e-Services to citizens. It is a self-sustainable entrepreneurship model which is run by Village Level Entrepreneurs (VLEs). As on Oct, 2021, total 4,18,436 CSCs are functional across all states & Union Territories of the country, out of which, total 3,25,781 CSCs are functional at Gram Panchayat (GP) level.

(b):Total 42,009 CSCs are functional in the State of Maharashtra as on Oct 2021, out of which, 31,739 are functional at Gram Panchayat (GP) level. District-wise list of CSCs in Maharashtra is attached as Annexure-I.

(c): As on 31st Oct 2021, Uttar Pradesh is leading with 99,591 functional CSCs, while Maharashtra is at 2nd place with 42,009 functional CSCs. A list of State-wise CSCs is attached as Annexure-II.

(d): Adequate steps have already taken to provide more effective services to citizens. The CSC programme aims to set-up at-least one CSC at 2.50 lakh Gram Panchayats (GPs) across the country. In the State of Maharashtra, all 27,875 Gram Panchayats (GPs) are covered with at-least One (1) functional CSC.

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Annexure-I

District-wise List of Functional CSCs in Maharashtra as on October-2021

Name of the Districts TOTAL
(Urban + Rural) Functional CSCs at GP Level
AHMEDNAGAR 1,683 1,377
AKOLA 939 694
AMRAVATI 1,336 1,067
AURANGABAD 1,841 1,362
BEED 2,183 1,708
BHANDARA 1,061 951
BULDHANA 1,641 1,333
CHANDRAPUR 1,012 815
DHULE 1,033 795
GADCHIROLI 532 462
GONDIA 1,042 921
HINGOLI 911 740
JALGAON 1,793 1,324
JALNA 1,624 1,332
KOLHAPUR 1,232 1,023
LATUR 1,125 842
MUMBAI 353 6
MUMBAI SUBURBAN 249 8
NAGPUR 1,364 905
NANDED 1,858 1,372
NANDURBAR 741 624
NASHIK 2,242 1,538
OSMANABAD 1,211 988
PARBHANI 1,252 855
PUNE 1,540 997
RAIGAD 573 411
RATNAGIRI 766 672
SANGLI 906 727
SATARA 1,212 1,063
SINDHUDURG 478 426
SOLAPUR 1,574 1,210
THANE 1,112 354
WARDHA 664 549
WASHIM 844 692
YAVATMAL 1,330 1,071
PALGHAR 752 525
Total 42,009 31,739








Annexure-II

STATE/UT-WISE STATUS OF ROLL OUT CSCs AS ON 31st OCT, 2021

State/UT Functional CSCs (Urban+Rural) Functional CSCs at GP level
31 Oct''21 31 Oct''21
Andhra Pradesh 8,312 6,160
Arunachal Pradesh 145 105
Assam 8,962 8,104
Bihar 36,374 32,321
Chhattisgarh 17,400 13,757
Goa 135 89
Gujarat 10,823 7,495
Haryana 18,486 12,993
Himachal Pradesh 4,473 3,919
Jharkhand 15,869 13,533
Karnataka 12,003 7,803
Kerala 5,209 4,048
Madhya Pradesh 37,470 28,036
Maharashtra 42,009 31,739
Manipur 903 737
Meghalaya 944 843
Mizoram 333 225
Nagaland 428 283
Odisha 14,633 12,731
Punjab 10,724 7,595
Rajasthan 18,327 14,817
Sikkim 73 59
Tamil Nadu 10,980 7,151
Telangana 5,843 4,002
Tripura 1,392 1,207
Uttar Pradesh 99,591 77,900
Uttarakhand 8,221 6,131
West Bengal 18,831 16,891
State Total 4,08,893 3,20,674
Andaman & Nicobar 51 30
Chandigarh 89 7
Dadra & NH, D&D 59 39
Delhi 3,438 224
Jammu & Kashmir 5,608 4,609
Ladakh 73 65
Lakshadweep 15 15
Puducherry 210 118
UT Total 9,543 5,107
GRAND TOTAL 4,18,436 3,25,781
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