MINISTER OF THE STATE (Independent Charge) IN THE MINISTRY OF SCIENCE and TECHNOLOGY;
MINISTER OF THE STATE (Independent Charge) IN THE MINISTRY OF EARTH SCIENCE;
MINISTER OF THE STATE IN THE PRIME’S MINISTER OFFICE;
MINISTER OF THE STATE IN THE MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS;AND
MINISTER OF THE STATE IN THE MINISTRY OF PARLIAMENTARY AFFAIRS (SHRI PRITHVIRAJ CHAVAN)
(a) & (b): The Department of Administrative Reforms & Public Grievances (DAR&PG) has taken up the e-Office
Mission Mode Project (MMP) under National e-Governance Plan (NeGP) that thas been conceptualized to modernize
the Central Government Offices through introduction of Information Technology. The e-Office MMP envisages an
user-friendly and integrated file and records management software solution with implantation of associated
process reforms. The e-Office MMP is aimed at introducing the concept of e-file in the government offices
leading to a less paper office.
(c): The broad objective of e-Office are :-
(i) To improve efficiency, consistency and effectiveness of government responses.
(ii) To reduce turnaround time and to meet the demand of the citizen charter.
(iii) To provide for effective resource management to improve the quality of administration.
(iv) To enhance transparency and accountability.
To successfully implement this project, detailed studies have been conducted through National Institute
for Smart Governance (NISG) on various processes involved in the implementation which include :
(i) Business Process Re-engineering
(ii) Technology Scanning, Standards and Architecture
(iii) Change Management
(iv) Best Practice Survey
Based on these studies, National Informatics Centre (NIC) has been entrusted the job of developing the
software and then its implementation at three pilot locations viz. Department of Administrative Reforms
& Public Grievances, Training Division of Department of Personnel & Training and e-Governance Division
of Department of Information Technology. The software (e-Office) has been developed and preparatory work
at pilot locations is in progress.
(d) & (e): The project will be implemented in other Government Ministries/Departments in a phased manner
after its successful implementation/assessment at the pilot locations. Presently, the MMP is targeted at
Central Government Offices only.
