THE MINISTER OF COMMUNICATIONS AND INFORMATION TECHNOLOGY & LAW AND JUSTICE (SHRI RAVI SHANKAR PRASAD)
(a) to (c) The telecommunication services are generally functioning properly in the country. As reported by Bharat Sanchar Nigam Limited (BSNL), the details of complaints received from rural areas of Maharashtra Circle are as given below:
Year 2011-12 2012-13 2013-14 2014-15 Complaints 605065 372153 253335 42545 received from rural areas
The steps taken by BSNL for redressal/ avoidance of such complaints are as follows:
(i) faults are monitored daily and attended regularly;
(ii) cable faults due to local agency work are attended with minimum delay;
(iii) separate teams in Secondary Switching Areas (SSAs) have been formed for Local Line (LL) and Broadband (BB) maintenance; and
(iv) the exchange failure due to Optical Fibre Cable (OFC) faults and local cable breakdown is attended timely.
(d) & (e) As per available data,out of a total of 41,442 inhabited villages in Maharashtra, 788 are still deprived of the telecommunication services as on 31.05.2014. The Government through its on-going Universal Service Obligation Fund (USOF) scheme is providing, through BSNL, Village Panchayat Telephones (VPTs) in uncovered villages of the State. Download PDF Files
