MINISTER OF STATE FOR LABOUR AND EMPLOYMENT ( SHRI MUNI LALL )
(a) & (b): Sporadic complaints regarding cheating of
intending emigrants are received against the agencies engaged in
the business of recruitment of Indian maids for overseas
employment. While some of the agencies against whom the
complaints are received, are registered with the Govt. under the
Emigration Act, 1983, others are operating unauthorisedly.
Complaints generally relate to collection of service charges in
excess of the amount provided for under the rules, collection of
money from the intending emigrants but not actually sending them
for overseas employment, sending some of the workers to the other
countries against non-existent jobs and in some cases changing
the terms and condition of employment of the workers on reaching
the alien land, to theirdisadvantage. During the last three
years, the number of such complaints received by the Govt. was as
under:
From:
Year No. of Complaints
1997 91 1998 122 1999 163
With a view to curbing the activities of unauthorised
agents, detailed guide-lines have been issued to the State
Governments for issue of necessary instruction right upto the
police station level for keeping strict vigil on the activities
of agents and registration of cases against them.
(c) & (d): The ban on deployment of housemaids and male
domestices in Kuwait was imposed by the Government in view of the
complaints relating to harassment, non-payment /delayed payment
of wages etc. The ban on deployment of male domestics has since
been lifted. The question of lifting the ban or otherwise on
deployment of housemaids in Kuwait can be considered only after
Government is assured that such deployment would be as per the
terms and conditions of employment.