(a) whether the Government is aware that during unsuccessful booking of Tatkal railway ticket through IRCTC Portal, cancellation charges are levied by the system while ticket was cancelled by the system not by the user;
(b) if so, the details thereof including such cases reported during
2018-19 Financial Year and the current Financial Year;
(c) whether the Government is aware that Payment Gateways charges are also deducted during unsuccessful booking of Tatkal railway ticket through IRCTC Portal;
(d) if so, the details thereof including Government’s reaction thereto;
(e) whether the Government is aware that this way users are losing faith in digital transaction in Railways which is likely to derail the PM’s digital India Initiatives; and
(f) if so, the details thereof and the action taken thereon?