Question : SHIFTING OF TELEPHONES

(a) whether it is a fact that several cases of shifting of telephones from Jorbag Exchange to other areas are pending since long;

(b) if so, the reasons therefor;

(c) whether the telephone office at Bhikaji Cama Place is also taking a lot of time in shifting and installation of telephones; and

(d) if so, the steps taken to direct these Exchanges to provide better and quick services?

THE MINISTER OF STATE IN THE MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY(SHRI ASHOK PRADHAN)

(a) No, Sir.

(b) Does not arise in view of (a) above.

(c) No, Sir.

(d) MTNL Corporate Office issues instructions from time to time to all the Exchanges in MTNL, Delhi to provide shift and new telephone connections quickly and within the prescribed time frame.