THE MINISTER OF STATE IN THE MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY
(SHRI MILIND DEORA)
(a)&(b) In the last three years, there has been an upward trend of net addition of mobile
connections in Bharat Sanchar Nigam Limited (BSNL) whereas, in case of Mahanagar Telephone
Nigam Limited (MTNL), there has been a downward trend. The details of number of net mobile
connections added by BSNL and MTNL during the last three years and the current year are as
follows:
(in million)
2008-09 2009-10 2010-11 2011-12 (upto 31.12.2011)
BSNL 10.50 16.59 22.96 7.02
MTNL 0.95 0.61 0.38 0.27
After implementation of Mobile Number Portability (MNP) in January 2011, in the initial
period in BSNL, the ratio between port-out to port-in was quite high, however, later there
has been a positive trend from August, 2011 to December, 2011 and there are more port-in
customers than port-out customers on monthly basis. In case of MTNL, the port-out customers
are more than the port-in customers on monthly basis.
(c)to(e) The mobile subscribers of BSNL and MTNL sometime face problems regarding Quality
of Service (QoS). However, the mobile telecom services provided by BSNL and MTNL are, in
general, working satisfactorily. Acquisition and surrender of mobile connections is a
continuous process due to stiff competition in mobile segment and availability of the
facility of migrating from one operator to another through Mobile Number Portability (MNP).
Despite the stifY competition in mobile segment, the net addition of mobile subscribers in
BSNL and MTNL is positive during the last three years.
