Question : CLOSURE OF POST OFFICES



(a) whether due to rapid improvement in banking sector, telephone facilities and other means of communication, the work load on post offices has considerably come down in urban as well as in rural areas;

(b) if so, whether the Government has conducted any study in this regard;

(c) if so, the number of post offices so far closed down by the Government or recommended for closure during the last three years; and

(d) the steps taken or being taken by the Government to streamline the postal services to ensure that minimum loss is suffered by the Government on this count?

Answer given by the minister


THE MINISTER OF COMMUNICATIONS & INFORMATION TECHNOLOGY AND DISINVESTMENT (ARUN SHOURIE)



(a) to (d) A statement is laid on the Table of the House.
STATEMENT TO BE LAID ON THE TABLE OF THE LOK SABHA IN RESPECT OF PARTS (a) TO (d) OF LOK SABHA STARRED QUESTION NO. 235 FOR 17TH DECEMBER, 2003 REGARDING CLOSURE OF POST OFFICES.
Post Offices provide a variety of services in terms of various categories of mails as well as financial and insurance services. While the traffic in some areas has reduced, workload in others has increased. Studies are undertaken periodically to assess the manpower requirement in post offices by carrying out review of establishment of post offices, based on approved work norms to make necessary adjustments in deployment of staff.
On occasion Post Offices are closed down for varying reasons such as non-availability of suitable accommodation, the need to rationalize the existing network for optimising available resources, without affecting access to postal facilities, and to redeploy in newly developed urban areas those unviable offices located in close proximity to other post offices. Details of post offices closed down during the last three years is given in the Annexure.
Department has introduced a number of premium, value added services and financial services to cater to the emerging needs of customers. Efforts are being made to exploit the retailing strength of the postal network by introducing more products and services besides rationalizing the existing network and introducing more cost effective means of providing postal services.

ANNEXURE
Number of Post Offices closed during the last three years

S. Name of Circle 2000- 2001- 2002-
No. 2001 2002 2003
1. Andhra Pradesh Nil 2 2 2. Assam Nil Nil Nil 3. Bihar Nil Nil Nil 4. Chhattisgarh Nil 1 Nil 5. Delhi Nil Nil 4 6. Gujarat 1 6 1 7 Haryana Nil 2 Nil 8. Himachal Pradesh Nil Nil Nil 9. Jammu & Kashmir Nil Nil Nil 10. Jharkhand Nil Nil Nil 11. Karnataka 1 9 2 12. Kerala 1 1 Nil 13. Madhya Pradesh Nil Nil 9 14. Maharashtra 2 Nil 17 15. North East Nil Nil Nil 16. Orissa Nil Nil 4 17. Punjab 2 4 Nil 18. Rajasthan Nil 6 4 19. Tamil Nadu 1 1 2 20. Uttar Pradesh Nil 1 Nil 21. Uttaranchal Nil Nil 1 22. West Bengal Nil Nil Nil Total 8 33 46