(a) whether third party motor insurance claims are not honoured by certain insurance
companies;
(b) if so, the reasons therefor;
(c) whether Insurance Regulator and Development Authority has taken any action in
this regard;
(d) if so, the details thereof; and
(e) if not, the reasons therefor?
MINISTER OF THE STATE IN THE MINISTRY OF FINANCE (SHRI PAWAN KUMAR BANSAL)
(a) & (b): Third Party Insurance Claims are dealt by Motor Accident Claims Tribunals which
are constituted under the provisions of Motor Vehicle Act, 198S, and the awards thereof are
honoured by the insurance companies subject to usual procedures including filing of Appeals
in High Courts/ Supreme court as and when necessary and satisfaction of subsequent orders of
the Appellate Courts.
(c) to (e): The Insurance Regulatory and Development Authority (IRDA) does not intervene
directly in disputes relating to claims. As per IRDA, an insurance cover is a contract between
the insured and the insurer. In case of a dispute, the appropriate competent authority has to
be approached for settlement.