(a) whether complaints have been received about inadequate basic amenities especially in
the long distance trains;
(b) if so, the details thereof and action taken thereon;
(c) whether the Railways plan to invest more funds in order to provide better amenities
to the travelling public especially on long distance trains; and
(d) if so, the details thereof?
MINISTER OF STATE IN THE MINISTRY OF RAILWAYS (SHRI K.H. MUNIYAPPA)
(a) & (b) References and suggestions are received from time to time regarding
improvements to the passenger amenities in trains and acted upon appropriately by Indian
Railways
(c) &(d) Indian Railways continuously endeavor to provide better and upgraded amenities
to traveling passengers and make provisions for funds accordingly. Amenities upgraded in trains
in the recent past are as under:
# Cushioned seats in General Class coaches.
# Provision of Snack Table, Bottle Holder, Magazine Bags in Sleeper class coaches.
# Curtains in the aisles of 3AC coaches.
# Fitment of ‘Environment friendly Toilets’ on trial in coaches.
# LED Destination Boards in the trains.
# Mobile Charging points, LED berth reading lights and Emergency lights in coaches
# On-Board cleaning in important long-distance trains.
# Doctors On-Board Duronto Trains on a Pilot basis and provision of improved first aid kit in
Rajdhani Trains etc.