Question : Theft of Luggage of Passengers

(a) whether there is any provision in the rules for the Railways to compensate for luggage of passengers in case of robbery, dacoity or theft in general coaches;

(b) if so, the time by which the said provision is likely to be enforced;

(c) whether the said decision has been taken as per the order of National Consumer Disputes Redressal Commission; and

(d) if so, the details in this regard?

Answer given by the minister

MINISTER OF STATE IN THE MINISTRY OF RAILWAYS

(SHRI RAJEN GOHAIN)

(a): No, Madam.

(b) to (d): Do not arise.
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