(a) the details of various works awarded by the Indian Railway Catering and Tourism Corporation
(IRCTC) under the policy of outsourcing during each of the last three years and the steps taken
to bring about transparency in this matter;
(b) the details of financial performance of IRCTC under internet-ticketing and railway tourism
during the said period;
(c) whether the Railways have made arrangements for use of modern technology for making IRCTC
more effective in its operations; and
(d) if so, the details thereof?