THE MINISTER OF STATE (IC) OF THE MINISTRY OF COMMUNICATIONS &
MINISTER OF STATE IN THE MINISTRY OF RAILWAYS
(SHRI MANOJ SINHA)
(a)&(b) The details of market share in term of subscribers of Bharat Sanchar Nigam Limited (BSNL), Mahanagar Telephone Nigam Limited (MTNL) and private Telecom Services Providers (TSPs) during the last three years and upto September, 2016 are as follows:
<pre>
Name of Company Market Share (landline and mobile) (in %) as on
31.3.2014 31.3.2015 31.03.2016 30.09.2016
BSNL* 12.13 9.36 9.59 10.21
MTNL* 0.74 0.71 0.67 0.67
Total PSU 12.87 10.07 10.26 10.88
Total Private 87.13 89.93 89.74 89.12
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* BSNL and MTNL market share is out of all India market share.
Contd…2/-
-2-
The profitability figures of telecom PSUs (i.e., BSNL & MTNL) and private TSPs for the last three years are as under:
(Profit Before Tax – in Rs. Crores)
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Name of Company 2013-14 2014-15 2015-16
BSNL -7124 -8843 -4169
MTNL 8322* -2893 -2498
Private Companies -3946 13485 4616
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* Due to payment of pension amount of Rs.12,017 crores to MTNL by government after Cabinet decision.
The declining trend of market share of Public Sector Undertakings (PSUs) has been arrested in 2015-16 and their market share for the whole year is likely to be higher. Thus, they have been competitive while retaining market share.
The main reasons for the reduction in market share of PSUs over the years are due to combination of number of factors:
Wireline (landline):
• There is a general decline in the fixed lines telephone connections as there is a tendency to shift to mobile services because of their convenience, utility and availability even while on move.
• Surrender of telephone connections due to fixed monthly rental charges.
• Frequent interruption in landline service due to cable damage by various agencies working for road widening works, water and drainage activities, laying of electrical cables, etc. Further, the repair work of damaged cables is delayed due to obtaining permission from local authorities which affects timely restoration.
• Delay in decision making due to laid down procedures for PSUs.
Wireless (mobile):
• Stiff competition in mobile sector.
• Flexible / Aggressive tariff plans of private Telecom Service Providers.
• Entry of International Telecom Service Providers with deep pockets that follow aggressive sales and marketing of services unlike the PSUs.
(c) TRAI monitors the performance of service providers, including BSNL and MTNL against the benchmarks for various Quality of Service (QoS) parameters laid down by TRAI in the Quality of Service Regulations issued from time to time Quarterly Performance Monitoring Reports (PMRs) submitted by service providers.
As per TRAI Report:
(i) PMR for the quarter ending June 2016, for 2G services, M/s MTNL is meeting all the parameters in both Delhi & Mumbai service areas. In respect of M/s BSNL, the service provider is meeting all the parameters except Worst affected BTSs due to downtime (%age) (Benchmark <2%) in Kolkata and North East Service area, Stand-alone-Dedicated-Control-Channels (SDCCH)/Paging Chl. Congestion (%age) (Benchmark <1%) in West Bengal Service area and Worst affected cells having more than 3% Traffic Channel (TCH) drop (benchmark < 0.1%) in West Bengal Service area only.
(ii) PMR for the quarter ending June 2016, for 3G services, M/s MTNL is meeting all the parameters in both Delhi & Mumbai service areas except Connection with good voice quality and Circuit Switch Voice Quality (CSV quality) (Benchmark >95%) in Delhi Service area only. In respect of M/s BSNL, the service provider is meeting all the parameters except Worst affected Nod B’s due to downtime (%age) (Benchmark <2%) in Kolkata and North East Service area and Worst affected cells having more than 3% CSV Quality (Benchmark >95%) in West Bengal Service area only.
(iii) In respect of Basic Wireline Service, as per PMR for the quarter ending June 2016, MTNL is meeting all the benchmarks for all the parameters in both Delhi & Mumbai service areas except % Fault repaired within 5 days (for urban areas) in Delhi & Mumbai service areas and Termination / closure of service - %age requests for Termination / closure of service complied within 7 days in Mumbai service area. In respect of M/s BSNL, the service provider is meeting all the parameters.
In BSNL network, overall mobile tower capacity is commensurate with the total number of subscribers. Till 30.09.2016 the total subscriber across the country is 9.31 crores against total capacity of the GSM 9.51 crores. In case of Jharkhand capacity installed is 20.7 lakhs while connection working in Jharkhand are 10.3 lakhs.
In MTNL network, it is forced to go slow on developmental projects due to severe financial problems. However, to improve mobile network capacity and quality, MTNL has placed the order of Mobile expansion and up-gradation for an amount of Rs.348 crores during the current and the last financial year.
(d) The details of mobile BTS/Node-Bs installed as on 30.09.2016 and the tower planned to be installed in upcoming projects (Phase VII+) under completion are given at Annexure-I and Annexure-II respectively.
(e) Government has taken several steps to increase the market share and revenue along with improving the service quality and network capacity of BSNL & MTNL as details below:
I- Provided financial assistance in the following forms:
• Refund of surrendered BWA (Broadband Wireless Access) spectrum in two service areas held by MTNL and in 6 service areas held by BSNL. Under this head, Rs. 4533.97 crore has been refunded to MTNL through bonds and Rs. 6724.51 crore is being refunded to BSNL through budgetary resources.
• The pension liability of MTNL for its staff who got absorbed from DoT, has been taken over by the Government.
• Notional loan of Rs. 1411 crore to BSNL which was due to be paid to the Government was waived-off.
• Financial support of Rs. 492.26 crore has been given to MTNL on account of liability arising from levy of Minimum Alternate Tax (MAT).
• Refund of Rs. 458.04 crore to MTNL and Rs. 169.16 crore to BSNL on account of surrender of CDMA (Code Division Multiple Access) spectrum.
II - Assigned some projects to BSNL, namely:
• Comprehensive Telecom Development Plan for the North-Eastern Region for provision of mobile services in uncovered villages in Arunachal Pradesh and two districts of Assam at estimated project cost of Rs. 1975.38 crore and implementation of Transmission-Media Plan for North Eastern Region at an estimated cost of Rs.295.97 crore on 10.9.2014.
• Implementation of providing mobile connectivity in 2199 identified locations in Left Wing Extremism (LWE) affected areas at an estimated cost of Rs. 3567.58 crores on 4.6.2013.
• Implementation of Comprehensive Telecom Development plan for Andaman & Nicobar Islands and Lakshadweep Islands through augmentation of satellite connectivity/bandwidth at an estimated cost of Rs. 120.49 crores on 7.11.2014.
Annexure I
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No. of Working Status of GSM BTS & Node B circle wise as on 30/9/2016
S.No Name of Circle No. of working BTS as on 30-09-2016 No. of working Node B as on 30.09.2016
(2G) (3G)
1 Andaman & Nicobar 152 43
2 ASSAM 1433 869
3 BIHAR 2950 905
4 KOLKATTA 1276 706
5 JHARKHAND 1991 853
6 NORTH EAST I 784 349
7 NORTH EAST II 752 366
8 ORISSA 3225 1438
9 WEST BENGAL 2543 638
10 ANDHRA PRADESH 7655 3645
11 CHENNAI 1872 967
12 KERALA 5408 2906
13 KARNATAKA 5710 2601
14 TAMIL NADU 5834 2360
15 CHHATTISGARH 1918 518
16 GUJARAT 4643 2367
17 MAHARASHTRA 7398 2630
18 MADHYA PRADESH 3865 1247
19 HARYANA 2172 1203
20 HIMACHAL PRADESH 1252 397
21 Jammu & Kashmir 1189 473
22 PUNJAB 3489 1603
23 RAJASTHAN 4245 1565
24 UTTARAKHAND 1058 491
25 UTTAR PRADESH (EAST) 5996 1908
26 UTTAR PRADESH (WEST) 2837 1361
TOTAL 81647 34409
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Annexure – II
Planned BTSs Status under Phase VII+ (as on 30.09.2016)
<pre>
S.N Name of Circle 3G(NODE Bs) planned in Ph VII+ 2G BTS Planned in Ph-VII+
1 HARYANA 530 383
2 HIMACHAL PRADESH 276 153
3 JAMMU & KASHMIR 176 176
4 PUNJAB 370 337
5 RAJASTHAN 428 428
6 UTTARANCHAL 256 154
7 UTTAR PRADESH(East) 710 625
8 UTTAR PRADESH(West) 305 330
9 ANADAMAN NICOBAR 60 67
10 ASSAM 330 270
11 BIHAR 821 821
12 KOLKATA 1000 1000
13 JHARKHAND 185 185
14 NORTH EAST-I 227 268
15 NORTH EAST-II 59 59
16 ORISSA 618 570
17 WEST BENGAL 75 200
18 ANDHRA PRADESH 1460 660
19 CHENNAI TD 371 251
20 KERALA 1950 638
21 KARNATAKA 1600 830
22 TAMILNADU 1461 600
23 CHATTISGARH 0 0
24 GUJARAT 0 0
25 MAHARASTRA 0 0
26 MADHYA PRADESH 0 0
Total 13268 9038
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