THE MINISTER OF STATE IN THE MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY (DR. SHAKEEL AHMAD)
(a) The number of registered letters lost during the last
three years is as follow:-
Year No. of registered letters lost 2002 3608 2003 2953 2004 1676
(b) The amount of compensation paid for the loss of
registered letters is as follows:-
Year Amount (in rupees)
2002 35262
2003 55852
2004 33277
(c) Yes, Sir.
(d) The Department is able to identify reasons for the loss
of registered letters and is able to take corrective action.
(e) Does not arise in view of (c) above.
(f) The Department has well laid down procedures for handling
of registered letters to ensure their safety. The booking and
delivery of registered letters is recorded and signature of
the addressee is taken on delivery. The Department regularly
carries out checks through various squads to ensure that the
procedure in respect of registered letters is followed
diligently. It keeps close watch on the instances of reported
losses of registered letters and takes corrective and
preventive action to guard against loss of registered
articles.
(g) The number of cases of loss of registered letters is
negligible if the traffic handled by the Department is taken
into account as the proportion of loss cases vis-Ã -vis traffic
is 0.0016%. Even this number has come down over the last three
years as revealed in para (a) above.
