The Minister of State in the Ministry of Finance (Shri Namo Narain Meena)
(a) & (b): Reserve Bank of India (RBI) has informed that in the context of granting greater
functional autonomy to banks, operational freedom has been given to banks on all matters
pertaining to banking transactions. With effect from September, 1999, banks have been given
the freedom to fix service charges for various types of services rendered by them. RBI advised
banks that while fixing services charges, banks are required to ensure that the charges are
reasonable and not out of line with the average cost of providing these services.
(c) & (d): RBI had also issued a circular on 02.02.2007 advising scheduled commercial banks to
identify basic services on the basis of broad parameters indicated by the Working Group and the
principles to be adopted / followed by banks for ensuring reasonableness in fixing and
communicating service charges for the basic banking services.
(e) & (f): RBI being a prudent regulator issues instructions / guidelines on such issues, if
necessary, and monitors their implementation.