(a) whether the Government has appointed ombudsman for the financial sector, including banking, insurance and income tax sectors;
(b) if so, the details thereof alongwith the responsibilities and functions of the said ombudsman;
(c) the number of complaints received and settled by the ombudsman of each of the said sectors during the last three years and the current financial year, bank-wise and sector-wise; and
(d) the steps taken/being taken to dispose of all the complaints expeditiously?