Question : PROCESSING PAN CARD



(a) whether any complaint has been received in regard to outsourcing of PAN Card services to UTSL and NSDL;

(b)if so, the details thereof;

(c)whether PAN Cards are safely reaching to applicants; and

(d)if not, the steps taken thereto?

Answer given by the minister


MINISTER OF STATE IN THE MINISTRY OF FINANCE (SHRI S.S. PALANIMANICKAM)

(a)Yes, Sir.

(b) These relate to non-receipt of PAN cards.

(c) & (d)Yes, Sir. In most of the cases PAN cards are safely reaching the applicants.However, in some cases, PAN cards are returned undelivered from the addresses given in the application. In such cases, PAN cards are re-dispatched as and when the applicant informs about the non-receipt of the card.