MINISTER OF THE STATE IN THE MINISTRY OF RAILWAYS (SHRI K.H. MUNIYAPPA)
(a) to (c): Indian Railways always endeavor to provide good quality linen to the passengers in trains.
Bedrolls/linen sets are washed after every use.
However, some complaints and references/suggestions have been  received  on the  Railways regarding quality
of washing of bedrolls as under :
2009-10 2010-11 2011- 12(till June)
1382 961 207
Such complaints/suggestions, whenever received, are acted upon appropriately and suitable penal
action is initiated against the concerned contractor/staff responsible for the lapses on their
account. Regular Inspections/checks are carried out at various levels to monitor the quality
of linen provided to the passengers. Railways are also in the process to set up mechanized
laundries at important locations to further improve upon the quality of washing of linen.
