(a) whether Rajdhani Express trains are suffering a
suboptimal utilisation of passenger capacity ;
(b) whether the said suboptimal utilisation is due to poor
realisation of value for money to passengers ; and
(c) the steps the Government propose to take to improve the
quality of service in these trains?
MINISTER OF STATE IN THE MINISTRY OF PARLIAMENTARY AFFAIRS AND MINISTER OF STATE IN THE MINISTRY OF RAILWAYS (SHRI O. RAJAGOPAL)
(a) : No Sir.
(b) : Does not arise.
(c): Improvement in the quality of service on these trains
is an ongoing process . Steps such as improved on-board
services through assistance of professionals, training of
staff and proper monitoring followed by remedial action
is undertaken.