to the reply given to Unstarred Question No. 3021 dated 2-8-2002 regarding disposal of complaints by DCA and state:
(a) the number of complaints pending before the year 1999;
(b) the time by which these complaints are likely to be redressed;
(
(c) the number of cases in which action has been taken against companies as on date; and
(d) the time after which penal action be initiated for violation of provisions of the Act.