(a) whether it is a fact that in the last 10 months, the Government has received around 4 lakh complaints with regard to unlawful charges on Debit, Credit Card and poor banking and if so, the details thereof and the action taken by the Government, month-wise and bank-wise;
(b) whether between 1st March, 2020 to 31st December, 2020 the Government has received more than thousand complaints against banks and 2100 complaints against NBFCs with regard to moratorium violation cases and if so, the details thereof and the action taken by the Government against the banks and NBFCs, bank-wise; and
(c) whether the Government has made amendment in audit rules for banks and if so, the details thereof and the reasons therefor?