Question : CONSUMER EDUCATION



(a) whether the Government are aware of the study conducted by Voluntary Organizations in Interest of Consumer Education (VOICE) according to which top brands pass off sub-standard soaps to the consumers;

(b) if so, the details thereof; and

(c) the action taken in this regard?

Answer given by the minister

THE MINISTER OF STATE IN THE MINISTRY OF CONSUMER AFFAIRS, FOOD & PUBLIC DISTRIBUTION (SHRI SUBHASH MAHARIA)

(a) & (b): Yes, Sir. Voluntary Organization in Interest of Consumer Education (VOICE) in its study have, inter-alia commented on 12 brands of toilet soaps with regard to ingredients, weight, Total Fat Contents and lather they generate apparently with a view to enlighten the consumers.

(c) : Soaps are not covered under the Mandatory Certification Scheme of the Bureau of Indian Standards. Therefore, manufacturers of soaps are not required to obtain Bureau of Indian Standards Certification Mark for manufacturing soaps which could ensure their conformity to the quality specifications prescribed in the relevant Indian Standards. Beside, none of the brands tested by VOICE are ISI marked.