(a) the number of cases reported relating to misbehaviour and rudeness with passengers and visitors at airports in Delhi during the past two years; and
(b) the action taken by the Government in this regard?
(a) the number of cases reported relating to misbehaviour and rudeness with passengers and visitors at airports in Delhi during the past two years; and
(b) the action taken by the Government in this regard?
THE MINISTER OF CIVIL AVIATION (SHRI SHARAD YADAV)
(a):- Indian Airlines have reported 34 cases of such nature
during the last two years.
(b):- Amongst the reported 34 cases, 1 official was
transfered, 13 were issued warning / caution letters and 20
were subjected to counselling.