(a) whether TRAI has any data on the number of inactive mobile connections in the country and if so, the details thereof including the percentage share of inactive connections in the total connections in the country;
(b) the reasons for a large number of customers going inactive; and
(c) the steps taken by various service providers for customer retention?
THE MINISTER OF COMMUNICATIONS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)
(a) Telecom Regulatory Authority of India (TRAI) has no data on the number of inactive mobile connection in the country. However, the total number of mobile subscribers and active subscribers as on 30th September, 2014 is as under:-
Total Mobile Subscribers Total Active Subscribers 930,202,020 812,111,255