Question : RESERVED COACHES IN PASSENGER TRAINS



(a) whether not attaching reserved coaches to passenger trains causes a lot of inconvenience to passengers travelling with reservation;

(b) if so, the reasons therefor alongwith the number of such cases came before the railway during the last three years; and

(c) the concrete measures taken by the Railways in this regard?

Answer given by the minister


MINISTER OF STATE IN THE MINISTRY OF RAILWAYS(SHRI K.H. MUNIYAPPA)

(a) Yes, Madam.

(b) Approximately 40 cases of non-attachment of reserved coaches during the last three years have occurred mainly due to following reasons:

(i) The reserved coach found unsafe to work the train during the maintenance check to ensure safety.

(ii) Malfunction of electrical equipments in the reserved coach.

(iii) Non-availability of fit spare coaches of similar type at that particular time at the station.

(iv) Damage to the reserved coaches due to accident, miscreant activity, fire etc.

(c) Important measures taken by the Railways in this regard are:

(i) Adequate number of spare coaches are kept at various depots/ major stations for timely replacement of damaged coaches.

(ii) Alternative accommodation in other coaches to the extent feasible is provided to the reserved passengers.

(iii) Full refund in case of non-attachment of reserved coaches is offered to the passengers.

(iv) Continuous efforts to bring improvements in coach design and upkeep to minimise equipment failures are made.