THE MINISTER OF STATE IN THE MINISTRY OF POWER(SHRI BHARATSINH SOLANKI)
(a) &(b) : The details of private distribution companies operating in various
parts of the country as furnished by the Central Electricity Authority are at
Annex-I. The details of private transmission companies operating in inter-
state transmission of electricity in various States of the country as given by the
Central Electricity Regulatory Commission are at Annex-II.
(c) & (d) : The Electricity Act, 2003 provides for specification of
performance standards of a licensee or a class of licensees by the Appropriate
Commissions. Further, the National Electricity Policy stipulates that
Appropriate Commission should regulate utilities based on pre-determined
indices on quality of power. Furthermore, the Electricity Rules, 2005 notified
under the Electricity Act, 2003, provide for establishment of Grievance
Redressal Forum by the distribution licensee for redressal of grievances of
consumers.
The Electricity Rules, 2005 also provide for appointment of
Ombudsman by the State Commission under section 42(6) of the Act and he
shall, inter-alia, submit his opinion on the licensee`s compliance of standards of
performance as specified by the Appropriate Commission during the preceding
six months.