THE MINISTER OF STATE IN THE MINISTRY OF FINANCE (SHRI NAMO NARAIN MEENA)
(a)to(c): Reserve Bank of India (RB!) has informed that as on 31st December, 2011, a total
amount of around Rs. 2481.39 crores in 11249844 accounts is lying as unclaimed deposits with
the Scheduled Commercial Banks (SCBs). The bank group-wise details are as under:-
Bank Group Total No. of Accounts Total Unclaimed Deposit (Rs. In Crores)
SBI Group 10,95,278 2,33.91
Public Sector Banks 86,83,866 19,44.52
Private Sector Banks 14,24,093 2,33.56
Foreign Banks 46,607 69.41
Total (SCBs) 1,12,49,844 24,81.40
RBI vide its circular dated August 22, 2008 and July 01, 2011 directed the banks to play a
more pro¬active role in finding the whereabouts of the account holders, whose accounts
have remained inoperative and has provided detailed guidelines to the banks dealing with
inoperative accounts. These circulars are available on the RBI website www.rbi.org.in. Banks
have been advised to make an annual review of accounts in which there are no operations for
more than one year. Banks have been advised to consider launching a special drive for finding
the whereabouts of the customers / legal heirs in respect of existing account which have
already been transferred to the separate ledger of `Inoperative Accounts`. These instructions,
inter-alia, include operations in such accounts to be allowed after due-diligence and no charge
to be levied for activation of inoperative accounts
(d)to(f): RBI has, vide their circular dated 7th February, 2012, advised the banks to display
the list of unclaimed deposits / inoperative accounts which are inactive / inoperative for ten
years or more on their respective website. The list so displayed on the websites must contain
only the names of the account holder(s) and his / her address in respect of unclaimed deposit /
inoperative accounts. Banks have been advised to give on the same website, the information on
the process of claiming the unclaimed deposit / activating the inoperative account and the
necessary forms and documents for claiming the same. The banks have been advised to complete
this process by June 30, 2012 and keep their websites updated at regular intervals. Banks have
been advised to have adequate operational safe-guards to ensure that the claimants are genuine.