Question : Chain Referral Schemes

(a) whether the Government is aware of the frauds taking place in Chain Referral Schemes or Pyramid Schemes as reported by the media;
(b) if so, whether the Government is taking any measures to contain such frauds; and
(c) if not, the reasons therefor?

Answer given by the minister


THE MINISTER OF STATE
CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION
(SHRI ASHWINI KUMAR CHOUBEY)

(a) to (c) : The Consumer Protection Act, 2019 defines ‘direct selling’ as marketing, distribution and sale of goods or provision of services through a network of sellers, other than through a permanent retail location. Further, the Act provides for the measures to be taken for preventing unfair trade practices in direct selling. The Act is in force w.e.f. 20.07.20.

The Consumer Protection Act provides for a three tier Quasi-Judicial mechanism namely, District Commission, State Commission and the National Commission. The Consumers can file complaints regarding unfair trade practices, including in matters relating to direct selling, in the Consumer Commission of appropriate pecuniary jurisdiction, in respect of defective product or deficiency in services.

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